Skills blog

How to avoid giving discounts in sales
How to Avoid Giving Discounts

In sales have you ever been asked for a discount or had a client pushback on price? In this video Robin Fielder, LDL Founder, shares a proven framework that will transform your approach. Next time it happens you will know exactly what to do.

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Virtual training
Virtual Presentation Skills Training

Back in the tumultuous days of March 2020, our resident presentation skills team were wondering how to adapt the LDL Presentation Skills programme to the new remote working environment. At the time, we didn’t know if the transition to remote learning would be a temporary, or a permanent change. A year later, it seems like […]

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Virtual Instructor-Led Training (VILT) – A New Way To Train Your Team

Traditional face-to-face (F2F) training has always been the default option for learning. It’s engaging, it’s interactive, and done well it’s enjoyable. But in today’s environment general unease around travel and group meetings make it less than ideal. While some may adopt a ‘wait and see’ approach, for others the solution is LIVE virtual instructor-led training (VILT).

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Negotiation Training – How to Tell if Your Client’s Price Challenge is a Ploy

One of the most effective tactics available to buyers is the price challenge. It is very simple to use, and can be very effective. Perhaps you have heard one of these before: Let’s now go into a little more detail about responding to the price challenge, and in particular how to tell if the client’s […]

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negotiation training
Is That Negotiable?

Imagine you sell telecommunications solutions and you are making your final presentation to the board of a call centre provider.

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price crumbling
Don’t Be A Price Crumbler

So you have identified a potential customer, built rapport with them and used your sales skills to get them to want to buy from you. But once they have decided to buy, they turn their attention to getting the best deal, the best price, the best terms. They start to negotiate.

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negotiation training
Negotiation Training – How To Handle Deadlock

Sometimes a buyer will deliberately deadlock in order to lower your aspirations. She will take you to the edge of the cliff and see how tough you talk then.

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