Individual Client Stories

‘For the first time, my ideas and thoughts on management and leadership have been brought sharply into perspective… I gained more insight into this fascinating subject in two days of the course than in the last 15 years of ‘experience’ in management or leadership roles.’ M.S. – Financial Times

‘I have now heard from each of the managers who attended the course and the comments have been extremely positive. One individual in particular sighted it as the best course he has attended in over 20 years of working for Lloyds Bank. High praise indeed’.
M.O’L. – Lloyds TSB

My last LDL course proved the best investment in time and money I’ve made and I have no doubt I will look back on this one and feel the same’.
K.O. – Marsh

‘After 25 years you think you’ve seen it all, well I can say I haven’t. The best management and leadership programme I have ever attended’.
B.F. – London and Manchester Assurance

‘Dynamic and motivational. This is the second LDL course I have attended, both times the tutor has presented an excellent well thought out course. I have learned a great deal about leadership and myself.’
M.E. – BMW (GB)

After just having attended your ‘Professional Sales Management’ course I felt impelled to write and tell you that they were the most inspirational, informative and positive three days of my life!’
M.R. – London Graphic Centre

‘I feel that I must congratulate you on the astounding training course you ran. After the course I was left with no doubt that the training provided real value for money and easily justified the time. The courses’ intensiveness, practical approach, structure and scope were incredibly effective.’
I.R. – London Stock Exchange

‘After the great day on Effective Time Management I just wanted to pass on my thanks. The trainers did a great job. It gave me lots of good ideas I intend to use and develop, many of them straight after I write this letter!’
G.E. – New Holland Power Components

‘I would like to say how incredibly impressed our delegates were with your Presentation Skills training courses. In fact they enjoyed the course so much they are wanting to do a James Capel world tour!’
J.S. – HSBC James Capel

‘Just a short note to thank you for a superb 3 day course. I couldn’t have wanted for anything better and have come away with lots of ideas that I intend to implement during the next few months.’
N.F. – Energis

‘Superb, excellent, wonderful! – some of the words from our managers’ critique sheets, and these are not people who are inclined to heap praise on anyone’.
C.S. – Mazda

‘I would like to say that as a result of your Personal Development review training session you have created a truly inspired and thoroughly motivated management team within our company.

It was an extremely valuable session in that you had accurately assessed our needs and areas of concern and responded with a programme that addressed major issues.’
J.G. Corporate Relocations

‘I feel compelled to put in writing how outstanding this course is. It took the ‘myths’ out of selling and showed you instead a logical, common sense and workable way of winning business.

Now that I am in a position whereby I need to develop and train others, I look no further than LDL. They return from you highly motivated, inspired, enthusiastic and focused.’
M.R. – Majestic Wine Warehouses Ltd

‘It appeared that on returning to work, our newly-trained staff were infused not only with a positive view towards the LDL methodology, but with newly-acquired skills and enthusiasm. Our revenues continue to be well above last year’s with the same staffing levels. Your courses contributed to the markedly better results and we want to maintain the momentum.’
R.S. – Deacon Capital Corporation

‘I cannot recall any other programme (Internal or external) from which we have received 100% positive feedback’.
J.W. – Marriott

‘Enjoyable, fast pace, gave me lots of confidence and new ideas…this is the best course I have ever attended.’
J.G. – Knight-Ridder

‘Your skill in interpreting the brief, selecting relevant material, and delivering it in the correct style for the audience, is testimony to your professionalism, and the consistency of the LDL approach’.
S.H. – Kimberley Clark

‘The three trainers delivered the information with great skill, structure and humour, and my interest didn’t wane from start to finish – in a word inspirational!’
P.G. – Hunterskil Howard

‘In my management career I have had the pleasure of commissioning LDL on several separate occasions. Each time I have been delighted with the course, the high standard of tutoring and the resultant skills increases.’
R.H. – Powerhouse

‘I have yet to organise another programme which has stimulated so much positive feedback from delegates so unanimously!’
D.L. – Nestlé UK

‘Our results to date owe much to LDL’s very professional and disciplined training consultants who have ‘customised’ the courses to meet our requirements.’
M.G. – Nat West Bank plc

‘Through LDL’s efforts I now genuinely believe that Fina have one of the most professionally trained, motivated and focused sales teams in the industry.’
S.P. – Fina plc

‘Extremely informative….enthusiastically run by brilliant/vibrant instructor who conveyed the course messages extremely well.’
C.P. – Intel Corporation

‘It was the most useful and informative training course I have attended and well worth my time. I was particularly impressed with the logical, step-by-step approach to the challenge of closing the sale.’
N.R. – Porters in Kensington

‘Having just returned from an LDL course on Telephone Selling I felt compelled to write and congratulate you on an informative and enjoyable 2 days. The presentation and enthusiasm really made the course a pleasure to attend and the training I received certainly gave me new ideas in my approach to telesales.

I would have no hesitation in recommending this, or any other LDL course, to my colleagues.’
S.L. – Express & Echo

‘Our thanks to the LDL team for the very successful series of in-house sales training courses that have taken place over the past 2 years. Their success was due in very large part to the energy and enthusiasm put into every session and the professionalism that’s been widely recognised and respected by all Air Products delegates who attended.’
M.W. – Air Products

‘Superb course. Thank you for the excellent presentation and stewardship during the Professional Negotiating Skills course attended by Comet. All present felt they learnt valuable new skills and are looking forward with confidence and enthusiasm to applying them in real scenarios.’
R.H. – Comet Group plc

‘One of the most enjoyable and motivational training sessions I have attended. Having no previous knowledge of sales techniques, the illustrated call structure and logical reasoning behind it has made my objectives much clearer and I am already preparing my crib sheets to test it on ‘real’ prospects next week!’
L.H. – Intersolv

‘I can honestly say the Major Account Selling course was the only course I have attended where I came away feeling very positive and different about my future sales approach.’
J.P. – Plysu

‘We routinely send our sales staff on the ‘Professional Selling Skills’ course, and having attended this myself I can say with total candour that the course and follow up material was exhilarating, instructive and head and shoulders above anything comparable in my experience.’
D.L. – Bernard Group