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Performance Coaching Skills
One Day
Coaching is one of the most important acts
of leadership. Successful managers recognise that to
get things done cost effectively they must ‘grow’
people to their full potential. Outstanding performance
must be drawn from every member of the team. This requires
clear direction, feedback and improvement advice. We often hear record-breaking athletes
say ‘I owe it to my coach’. That’s because
however talented they are, athletes need a coach to improve
their performance and competitiveness. Annual performance appraisals and quarterly reviews
are not enough. Organisations need to create a culture
where coaching and feedback occur as a routine part
of each day.
Being less of a boss and more of a coach is fundamental
to modern management. Urging people to do better will
not work unless they know how to do it better.
This innovative one day programme explains a structured
approach to coaching which is effective whether participants
are working with a new recruit or seeking improvement
from an experienced player.
Good coaching builds trust and a collaborative climate
between manager and team. The process involves breaking
tasks down to their component parts, helping people
improve performance in each element and enabling them
to pull these elements together to achieve the desired
effect.
The program is perfect for managers, team leaders and
professionals at all levels who want to become effective
at coaching others
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- Why coaching is important.
- What coaching is (a set of interpersonal
skills) and what it isn’t (telling
others what to do).
- Are you a good coach? 7 questions to
ask yourself.
- How to set the scene and prepare for
coaching.
- How to break tasks down into their
key stages.
- 8 steps towards a structured approach
to coaching.
- How to handle practice and demonstration
sessions. The Ex-Dem-Pra coaching formula.
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- How to give and receive feedback. The
difference between feedback and review.
- How to be supportive and approachable.
When to give advice and when to be neutral.
- How to be demanding without creating
resentment.
- How to coach top performers.
- How to coach difficult people.
- How to handle mistakes and below average
results.
- How to use performance standards.
- How to develop action plans.
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‘To be a good
coach you must be coachable.’
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| Dates: |
16 October 2008
4 December 2008 |
| Times: |
10.00 am
- 5.30 pm |
| Fee: |
£495
+ VAT |
| Course
location: |
London, Kensington |
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Tailor this programme +44(0)20 7381 6233
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