open programmes > management/leadership programmes > the executive PA

Course Objectives Delegates Will Learn Course Details Book Online

The Executive PA

One Day

The executive PA is a pivotal part of an organisation’s leadership team. You are expected to run the office, handle multiple priorities, manage the support team and often manage senior people on the boss’s behalf. All with a calm, ‘I can handle it’ approach.

The truly effective personal assistant is the foundation that supports every great leader and every successful organisation. Today the executive PA is more a partner than a staff member.

To thrive in this fast paced role requires strong operating skills, teamwork, confidence and great communication skills. The challenge is to develop these skills when under relentless day-to-day pressure.

This course is the solution. Step-by-step the highly participative content brings you the learning and development you require to maximise your potential.

The course will challenge you, make you more versatile and give you more control of your time and energy. The programme is suitable both for those newly promoted to executive PA and those intent on enhancing their current role.

Course Objectives At the end of the course participants will: Be better equipped to manage multiple priorities and deadlines Increase their job satisfaction and be more valuable to their manager Know how to communicate more effectively - upwards, with peers, with staff, with suppliers Be able to energise and 'manage' others with an inspirational style

	Delegates Will Learn
The role of the executive PA The importance of credibility and professional image How to manage your boss/more than one boss How to set priorities and handle interruptions How to use assertiveness skills, saying 'no' constructively How to handle difficult people and situations How to embrace change How to speak for the boss The Impact of great questioning and listening skills How to influence when you have no 'authority' How to build self-confidence and strengthen your on-the-job composure How to negotiate with suppliers Key business writing and skills How to deal with workload pressure. Time and energy management

	Course Details
Dates: 8 October 2008 8 December 2008 Times: 9.30am - 5.30pm Fee: £495 + VAT Course location: London, Regency Hotel, Kensington

	For further information complete our enquiry form or call our team of learning advisers on +44 (0)20 7381 6233.

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Leadership Development Ltd
495 Fulham Road, London, SW6 1HH
Tel: +44(0)20 7381 6233 | Fax: +44(0)20 7381 6918 | E-mail: learning@ldl.co.uk