case studies > the cooperative bank
 The
Cooperative Bank
The Co-operative Bank is one of the UK's leading financial
institutions, unique in its distinctive ethical stance
and pioneering products for its rapidly expanding customer
base.
Committed to investing in its employees, on-going training
and development is regarded as a key priority.
LDL was assigned to develop a leadership development programme,
concentrating on leadership and team building skills for all
Branch Managers within the UK.
LDL has since become the primary provider of account management
training for the Branch network, Telephone Banking and Corporate
Sales division.
To date, LDL has delivered 180 tailored programmes to nearly
800 delegates. A key focus of the training has been the emphasis
on personal development, a factor which the Client believes
has contributed towards the Co-operative Bank being recognised
as one of the Nation’s leading banks in terms of efficiency,
professionalism and friendliness.
For further information complete our enquiry
form or call our team of learning advisers
on +44 (0)20 7381 6233.
 
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