Case Studies
Examples of LDL In-Company Solutions
Leadership
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LDL was assigned to develop a leadership development
programme, concentrating on leadership and team building
skills. Read
More |
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LDL was invited to work with PKF's management consultancy
business to facilitate its strategic planning process.
Read More
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LDL was asked to provide a first-line management programme
which embraced the best qualities of both P&O and
Nedlloyd. Read
More |
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LDL was invited to design and deliver a training solution
for senior managers focusing on how to relay a vision
and influence behaviour through other managers in
a widely dispersed organisation. Read
More
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Sales
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LDL has worked with Air Products for many years and
due to the success of this involvement was asked to propose
a training solution for the Merchant Gases sales team.
Read more |
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LDL was invited to design and implement a comprehensive
training solution for the advertising sales department.
To ensure the training hit the mark, LDL worked closely
with Flextech senior management. Read
more |
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LDL was invited to develop a training solution which
would equip the salesforce with the skills and confidence
required to meet their business objectives. Read
more
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Service
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LDL were assigned to partner the Halifax
in a pilot scheme. Experienced retail network staff were
chosen to proactively call customers to identify and provide
for their financial services requirements. Read
more |
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LDL were invited to deliver a company wide
initiative to reinforce Nike values and to build on the
existing levels of customer service. Read
more |
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The Energy Supply Division worked together
with LDL to develop a modular programme for the Telephone
Account Management Teams. Read
more |
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LDL was approached to respond to a tender
for the training of staff within the Customer Relations
department who are responsible for handling both telephone
and written enquiries from Toyota and Lexus customers.
The objectives were to improve quality of service, promote
team development and increase staff loyalty. Read
more |
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on +44 (0)20 7381 6233.

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