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open programmes > management/leadership programmes > introduction to management
Introduction to Management
Two Days
Management is a profession in its own right, with
its own skills, techniques and knowledge, and like any
other profession it has to be learned. This highly practical
course focuses on the human relations aspects of management.
A superb foundation course for managers from any function.
The move into management is a big
step for most people. They want to do well and deserve
top-rate training.
No one would entrust expensive equipment to an untrained
person yet often new managers are put in charge of departments
with several people and budgets of many thousands without
any management training. This usually means they learn
the hard way.
Just because a person is very good at their job does
not automatically mean he or she will be a good manager.
Additional skills are required - motivating and directing
people, training new employees, handling conflict, delegating,
giving praise or criticism, communicating effectively,
evaluating performance, working to deadlines, building
team spirit.
The course looks at these skills in detail and is ideal
for newly appointed or soon to be promoted managers
and those with experience but no formal management training.
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- How to make the transition to management.
What being a manager involves. The challenges
and the pitfalls. Letting go of the old
job.
- How to achieve the right balance between
managing/doing.
- How to get results through others.
How to motivate your staff. How to instill
enthusiasm.
- How your expectations affect results.
- How to delegate and supervise. How
to set standards and review performance.
- How to plan, organise and manage your
time. How to set priorities.
- How to communicate effectively. How
to keep your staff informed. How to improve
your questioning and listening.
- How to handle difficult people.
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- How to discipline without destroying.
How to handle unsatisfactory performance.
- How to coach, praise and give constructive
criticism.
- How to train, develop and grow your
staff, both new and experienced.
- How to make decisions. How to get commitment.
- How leadership skills and styles affect
performance. How to get the team to pull
together. The importance of being fair,
firm and consistent.
- How to instil ‘to be the best’
team spirit.
- How to implement constant and never
ending improvement.
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'Imagine everyone
in your team with an invisible sign above their head
which reads
“Make me feel important".'
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| Dates: |
24-25 September 2008
22-23 October 2008
18-19 November 2008
9-10 December 2008
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| Times: |
Day one:
10.00 am - 6.00 pm
Day two: 9.00 am - 5.00 pm |
| Fee: |
£895
+ VAT |
| Course
location: |
London, Kensington |
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Tailor this programme +44(0)20 7381 6233
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For further information
complete our enquiry
form or call our team of learning advisers
on +44 (0)20 7381 6233. |
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