Nieves’ belief in the power of effective communication skills is the driving force in her specialised areas of service excellence, management and sales.
Nieves works with a diverse client base to build the skills and confidence of their people. ‘Energy’, ‘positivity’ and ‘humour’ are the words clients repeatedly use to describe Nieves’ training style. These clients include: Channel 4, Serono Biogenetics, Baring Asset Management, Elf Business Energy, Royal College of Physicians, Progress Software and ING
Outside work, Nieves takes every opportunity to get her oilskins on and expose herself to wind and water. She sailed for Great Britain in the Commodores’ Cup and has raced from Hong Kong to the UK.
Her experience of working in high performance teams in pressurised environments provides a real-life context for her training. Her best discovery on the water is that great teams have to be able to laugh together.