A change can make perfect sense in a strategy document, and still falter in practice. One reason is that change driven from the top can look very different to the people expected to put it into effect. At senior level, the focus may be on transformation, improved processes and better results. For employees, the same […]
In today’s fast-changing world of work, annual reviews and occasional coaching sessions just don’t cut it. Teams move quickly, expectations evolve, and employees want continuous guidance, recognition and opportunities to grow. That’s where a culture of coaching and feedback becomes essential.
We live in challenging times. It’s vital to ask yourself, day in and day out: what sort of example do you set for your team? As a manager, it’s show-time all the time. Every phone call, every meeting, every speech, every presentation, every employee interaction, you are on show.
In a world where workplace disengagement is at an all-time high – just take a look at Gallup’s latest State of the Global Workplace report – keeping your team energised isn’t just a nice-to-have: it’s a competitive advantage. With quiet quitting still making headlines and burnout levels rising, leaders who can spark and sustain enthusiasm […]
We’ve all been there: facing a conversation which won’t be easy. Whether it’s addressing a performance issue with a direct report, providing feedback to a manager or tackling a misunderstanding with a colleague, starting the conversation can be tough. Your uncertainty about how the other person might respond can make you hesitate, or even avoid […]
Praise motivates! Most managers know the importance of giving praise, however be careful. It’s all too easy to give the wrong kind of praise which can limit potential and actually be counterproductive. As a leader/manager focused on improving results, you need to build grit and resilience in your team. To help achieve this you need […]
Taylor Swift has extraordinary interpersonal skills. She is a superstar at ‘people buy people first’. Yes, she is an incredible songwriter and singer, but these skills alone are not usually enough to produce such spectacular, global success. It’s her ability to win people over that warrants further investigation. So, just how does she get people […]
Top sportspeople when they are not playing at their best, know the key to get back on form is to revisit the basics. Golfers use a coach to check their swing, tennis players their shots. Mastery of the fundamentals is where excellence begins. The same applies to sales and leadership.
