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Your sales career is going reasonably well. You usually achieve your goals. You work hard. But now you want to move up a gear and make larger sales and manage some of your organisation’s key accounts. Where do you start? The crucial point is to realize that when you move into larger sales, you need […]

Praise motivates! Most managers know the importance of giving praise, however be careful. It's all too easy to give the wrong kind of praise which can limit potential and actually be counterproductive. As a leader/manager focused on improving results, you need to build grit and resilience in your team. To help achieve this you need […]

Taylor Swift has extraordinary interpersonal skills. She is a superstar at ‘people buy people first’. Yes, she is an incredible songwriter and singer, but these skills alone are not usually enough to produce such spectacular, global success. It’s her ability to win people over that warrants further investigation. So, just how does she get people […]