In this digital era, people want to talk to a human being. The telephone is a high touch, cost-effective selling tool. But it must be used well. This course sets out to provide a stream of ideas to improve telephone selling ability.
Both the incoming and the outgoing call are discussed in detail. The course is suitable for all who sell on the telephone.
Role playing is used to ensure each delegate receives individual coaching. Each participant leaves with a telephone technique specially developed for their business. A technique that has been practised and polished on the telephone sales course. They return to your office with all the necessary energy, enthusiasm and skill.
Results from our telephone selling training come quickly in terms of increased sales and happier, more satisfied customers.
“Course content spot on – easily the best ‘sales course’ I have been on. Deborah is a gifted trainer, capable of understanding each individual’s needs and addressing. She has a very engaging style!” – AC, BDM, The Moller Centre