MailPoet Page

Successful key account management rarely depends on one relationship. Major purchasing decisions usually involve a network of people with different priorities, concerns and levels of influence. One person may control the budget, another may assess the technical detail, while others will use the product or service, or have the ability to block the decision. Yet […]

In this blog, LDL’s Deborah Wain provides practical leadership guidance for navigating uncertainty. The key is for managers to remain consistent, focused and fair. Working with managers across a range of organisations over the past few months, one question has come up repeatedly: how do you support your team and maintain motivation when there is […]

For over four decades, LDL has worked with accountancy firms across the UK, helping partners and teams strengthen the commercial skills that sit alongside technical expertise. In recent conversations, one phrase keeps coming up: “We’re doing more work than ever, but it doesn’t always feel like we’re being paid.” Fees are being challenged more frequently. […]