LDL Business Development training for professionals is designed to build consultative-partner selling skills for selling, cross-selling and up-selling to both new and existing clients, in a style and language that is appropriate to the selling of a professional service. Building and maintaining relationships is an important focus.
“Well delivered, timed and structured. Insightful and actually directly applicable to the specific selling we do.” – RH, Director, Four CommunicationsLearn more about LDL Sales & Business Development Training
LDL Service Excellence training focuses on the skills required to develop the service experience of your clients. Learn how to communicate assertively and professionally, and add consistent value to your client relationships.
“The course leader really knew her subject, an interesting and engaging programme. The trainer was very good at helping me see things from a different perspective.” – JP, Vice President, ING BankLearn more about LDL Service Excellence Training
Presentation & Pitching Skills
LDL Presentation and Pitching Skills programmes aim to help professionals structure, prepare and deliver more engaging, more effective presentations whether as part of the business development process, or for internal meetings.
“Completely new light on presentation skills. Practical but incredibly supportive and nonthreatening environment ... a revelation for me and nothing I had ever seen before. Copyright it!” - GJ, Director, RSMLearn more about LDL Presentation Skills Training
LDL Fee Negotiation training equips professionals with the fundamental negotiation skills to justify their fees, manage expectations regarding potential over-runs, and develop confidence when customers ‘push-back’.
“Before attending the seminar I would never even have asked for full payment for the overrun" - Top Law Firm (actual reference available on request)Learn more about LDL Fee Negotiation Training
Leadership, Management & Coaching
LDL Leadership, Management and Coaching programmes are designed to build the skills of managers and leaders, to enable them to grow high-performing teams and get more out of their people.
"Energetic and brilliantly delivered with lovely memorable stories and analogies. Serious content made attractively approachable." - PW, Senior Director, Kantar Millward BrownLearn more about LDL Leadership & Management Training
Why LDL?Professionals like working with LDL because of the high quality of our training and its focus on the specific challenges they face, in the language they use, and a style that is replicable in their business environment. LDL programmes have been developed over many years of working with individuals and organisations in professional services.
"The trainer was an outstanding leader for this type of course. I have attended many courses and never before felt engaged from the first minutes of the day right through to filling out the evaluation form. Content, pace, notebook, slides, group activities – all great." - JW, Senior Manager, KPMG
Skill + Will™ - Learning that DeliversProfessionals are short on time, and want their investment in training to make an impact. At LDL we are practitioners of Skill + Will™, because we recognise it is important not only to coach the relevant skills, but also to cultivate the interest and enthusiasm needed to apply them.
LDL consultants have extensive experience delivering high-energy, high-impact training programmes that deliver lasting change.
“Excellent. The trainer was very knowledgeable and engaging. The interactive nature of the day was helpful. Lots to take away and put into practice.” – NF, Associate Director, Indigo Planning
How we TailorTo tailor the programme we will:
- Meet with you to determine your objectives and success criteria.
- Research and design the programme.
- Deliver the programme at a site chosen by you.
- Meet with you after the programme to evaluate its success and ensure the necessary measurement and follow-up is in place.
These are the stages you would expect from a quality consultancy.
Sessions are available half-day or whole day, one to one or in group sessions. To find out more please visit the Tailored Solutions page of the site, or call us on +44 (0)20 7381 6233.