inspiring leader

Are You Inspiring To Work For?

Posted on February 9th, 2013

Love them or lose them. As the economy brightens engagement is hugely important. You need to make sure each of your people think ‘this is the best place for me to be’.

As products and services become more alike, competitive advantage increasingly depends on human skills. A recent study involving 20,000 managers and 200,000 respondents conclude that ‘inspires and motivates to high performance’ was the most important of all leadership competencies.

Here are three ‘to do’ tips to help:

1. Use the 5:1 ratio to create buzz in your workplace

Professor Kim Cameron in ‘Positive Leadership’ highlights the startling discovery that in the best performing teams (and marriages!) one factor is TWICE as powerful as anything else in predicting the team’s success:

The ratio of positive comments – approval, praise, appreciation and compliments – to negative comments – criticism, disparagement, pointing out faults – is 5 to 1.

In medium performing teams it is 2 to 1.

In low performing teams it is 1 to 3!

Of course there are times when critical messages must be delivered, but they work best when there has been a prevalence of positive messages first.

2. Create a culture where your people have a tremendous opportunity to be heard

The four most important words in any business – ‘What do you think?’ or ‘What would you do if you were me?’ Sometimes all you have to do to inspire people is to listen and act on what you hear. Carry a notebook or electronic equivalent and write ideas down.

Be interested in the individual and their life both inside and outside the workplace. Treat people as individuals – learn what motivates them and makes them tick.

3. Validate key individuals

Lift up success stories and talk to high performers about the importance of the work they do.

Make a special effort to validate key players. Tell them – ‘you are vital to our success’, ‘you are the glue that holds us together’.

Hand out encouragement. Lead by example. Remember the ultimate test of inspirational leadership is – ‘How do I feel about me when I’m with you?’

When you make people feel terrific about themselves you are well on your way to retaining your people and creating a great team – virtual or otherwise.

Learn more about LDL management and leadership development.

Skills blog
The First Rule of Business – Be Responsive

Top sportspeople when they are not playing at their best, know the key to get back on form is to revisit the basics. Golfers use a coach to check their swing, tennis players their shots. Mastery of the fundamentals is where excellence begins. The same applies to sales and leadership.

How to get people to like you - foundation sales skill
How To Get People To Like You

You’ve heard it before – people buy people first, and whatever else second. It’s one of the timeless principles of selling and it is as true today as it has always been. If people don’t feel they can work with you, if they don’t feel comfortable or trust you, they will usually not tell you – but they

Solution selling - fall in love with the problem
Your New Sales Credo?

‘Fall In Love with the Problem, Not the Solution’ is the title of the best selling book by Uri Levine. Written as a practical guide for startups and entrepreneurs the book highlights the importance of fully understanding the concerns of your target market and making that your priority, NOT your solution. The same applies to selling. In fact, it