Performance Coaching Skills
Performance Coaching Skills
Develop High-Performance Coaching Skills
Coaching is one of the most powerful tools a manager can use to unlock performance. Done well, it turns everyday interactions into opportunities for growth and development.
This programme gives you a clear, practical framework for coaching others at work. You’ll learn how to ask insightful questions, give constructive feedback, and guide people to find their own solutions.
Focusing on real-world challenges, the course builds both the skills and confidence you need to make coaching a natural and effective part of your leadership style.
To learn how this course connects with our broader approach to developing leadership capability, see our Leadership & Management Training page.
"Well paced, great content, knowledgeable instructor (great atmosphere). Applicable, practical, useable tools!"
- VC, Global Customer Services Manager, U-POL Ltd
Coaching is one of the most powerful tools a manager can use to unlock performance. Done well, it turns everyday interactions into opportunities for growth and development.
This programme gives you a clear, practical framework for coaching others at work. You’ll learn how to ask insightful questions, give constructive feedback, and guide people to find their own solutions.
Focusing on real-world challenges, the course builds both the skills and confidence you need to make coaching a natural and effective part of your leadership style.
At the end of the course participants will:
- Understand the role and importance of coaching.
- Know how to manage performance with a coaching style.
- Be able to coach the good, the average and the below average performer.
- Be more skilled at supporting team members during periods of change.
- Why coaching is important.
- What coaching is (a set of interpersonal skills) and what it isn’t (telling others what to do).
- Are you a good coach? 7 questions to ask yourself.
- How to set the scene and prepare for coaching.
- How to break tasks down into their key stages.
- 8 steps towards a structured approach to coaching.
- How to handle practice and demonstration sessions. The Ex-Dem-Pra coaching formula.
- How to give and receive feedback. The difference between feedback and review
- How to be supportive and approachable. When to give advice and when to be neutral.
- How to be demanding without creating resentment.
- How to coach top performers.
- How to coach difficult people.
- How to handle mistakes and below average results.
- How to use performance standards.
- How to develop action plans.
Performance coaching is about helping individuals improve continuously rather than solely relying on formal reviews. This programme teaches a structured coaching mindset and approach that you can embed day to day.
Managers, team leaders, HR professionals, or anyone who wants to lead others more effectively through coaching.
You will acquire skills to:
- Understand the role and impact of coaching in leadership
- Use a structured coaching model (e.g. breaking tasks down, guiding improvement)
- Ask powerful questions, give feedback, and know when to advise vs listen
- Coach across performance levels — high, average, underperformers
- Build coaching into daily routines, not just reviews
- Create action plans and track progress
We follow the Skill+Will™ approach: effective coaching demands both technique (skill) and the confidence, authenticity and discipline (will) to use it regularly. This programme develops both.
This is a bespoke / on request only programme, delivered face-to-face or virtually, adapted to your organisation’s coaching culture.
Yes. We customise examples, coaching models and scenarios to apply in your work environment, role types and performance challenges. Find out more on our tailored solutions page.
As this is a bespoke in-company programme, it can be delivered for groups of up to 12 participants to ensure interaction, discussion and effective coaching.
Delivered by senior LDL consultants skilled in coaching, behavioural change and performance development.
, DSC04722-edited-1@2x-1.webp, 26194, https://www.ldl.co.uk/wp-content/uploads/2020/10/DSC04722-edited-1@2x-1.webp, https://www.ldl.co.uk/?attachment_id=12507, , 1, , , dsc04722-edited-12x-1, inherit, 5305, 2025-10-29 14:13:24, 2025-10-29 14:13:24, 0, image/webp, image, webp, https://www.ldl.co.uk/wp-includes/images/media/default.png, 1130, 932, Array)
Tailored for Your Business
This programme is created exclusively for your organisation — customised in content, format and delivery to match your team, your objectives and your culture.
Get in touch to arrange a no-obligation discussion. We’ll explore your needs, design the right approach and schedule delivery to suit you.