At the end of this programme, participants will:

• Have an in-depth understanding of sales management and sales leadership skills.
• Be able to focus on setting objectives, planning, reviewing and setting standards.
• Know how to build the team through team formation, team building and team motivation.
• Have the skills to develop the individuals in their team through personal motivation, recognition, participation, development and feedback.

The skill areas covered and coached throughout the programme include:

• The role of the sales manager.
• The sales manager as a leader.
• A qualities approach to sales management/leadership.
• The use of functional management/leadership – achieving the task, building the team, and developing the individual.
• Setting expectations and goals.
• The use of situational management/leadership.
• The sales manager as a coach.
• The role of delegation.
• Effective communication – telling/selling/consulting/sharing.
• Constructive feedback.
• Accurate praise.
• Effective sales team meetings, and team motivation.

In-company programmes are available both in-person & virtual.

“The trainer was very knowledgeable and enthusiastic. I particularly liked his technique for encouraging note taking – no Powerpoint – very refreshing. Subject matter was clear, concise and very well delivered and the time flew.” – ML, National Sales Manager, Fermacell

“Well delivered. Real experiences and examples. Simple ideas and concepts which can be implemented and I’ll use.” – RG, National Sales Manager, Menarini Diagnostics

“Excellent. Good clear advice and highly relevant. Engaging delivery.” – MC, General Manager, Professional Sports Group

“Really informative – fast whistle stop tour of sales performance management. Enjoyed the pace and reference to stories helped to illustrate theories and bring them to life.” – PC, Sales Manager, St Jude Medical

“A truly great trainer. The content was very useful and I will change the way I work as a result. I will use LDL again.” – CD, Sales Manager, FCC Environment.

“Best training course I have been on. Fast paced, excellent insight, group discussions very valuable. Would highly recommend and a big thank you.” – ST, Sales & Marketing Director, Bright.

 

“Very clear structure and delivery. I really liked the way that an action plan was created as we went through each section of the course. Nick was great to work with – patient, flexible and informative. I particularly found the guidance about setting expectations both ways and having a team objective useful.” – VS, Senior International Consultant, GL Education

“Did not look at my watch once. Clear. Fluid content. Incredible delivery. Thought provoking.” – JL, Sales Manager, Explorer

“Excellent. Open dialogue, no death by Powerpoint. Very well supported by real life examples. Deborah is very engaging.” – SM, Sales Director, Genesys

 

“Provided lots of good useful, practical tips to use in class. The steps on giving feedback are very valuable to me at the moment as i have struggled in this area of management. I can really see how implementing these steps will help me to become a better manager.” – KD, Senior International Account Executive, GL Education

“It provided me with practical tools that I can use from tomorrow. I enjoyed participating; I very much liked the continuous interactions and real life cases bought both from the trainer and from the participants. Really good trainer, very energetic, inspiring and fun!” – SB, Senior Consultant, CTC Resourcing

“Excellent. Very thought provoking. Opened my eyes to new techniques, reminded me to not lose sight of the end goal – sales!” – JS, Sales Manager, NNT Workplace Solutions

 

“Nick was very personable, explained everything in detail and was able to really break a lot of the theory down and simplify it. Also really helped that I was able to apply the session topics to my own day to day team management.” – MF, Sales Manager, GL Assessment

 

“Brought together lots of ideas and information that I can implement in my everyday role with my sales agents, helped me to be able to focus better and has given me direction.” – LM, National Sales Manager, Mavala UK

 

“It has given me a clear vision of how to improve as a manager and in turn how that will improve the performance of the team as a whole. I now have models to follow to achieve this.” – OC, National Sales Manager – UK, Winn & Coales (Denso) Ltd

 

“Nick is extremely knowledgeable in developing management skills and kept us engaged over the 6-hour sessions.” – AA, Sales Director, ST Engineering iDirect