Skills blog

virtual selling
3 Keys to Virtual Selling Success

Selling has evolved. Virtual sales meetings, typically on Zoom or MS Teams, are now standard practice. Surveys confirm many buyers actually prefer it. Virtual selling is here to stay.

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leadership by example
Lead by Example: 4 Practical Tips

We live in challenging times. It’s vital to ask yourself, day in and day out: what sort of example do you set for your team? As a manager, it’s show-time all the time. Every phone call, every meeting, every speech, every presentation, every employee interaction, you are on show.

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Build Value and Defend Your Price
Build Value and Defend Your Price

There’s a famous joke about a tourist who asks a local for directions, only to receive the reply: “Well, if I were you, I wouldn’t start from here.” The same can be said about defending your price – to avoid price objections, you need to start in the right place. And that means building value […]

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leader of an orchestra
Energise Your Team: 6 Top Tips for Managers & Leaders

In a world where workplace disengagement is at an all-time high – just take a look at Gallup’s latest State of the Global Workplace report – keeping your team energised isn’t just a nice-to-have: it’s a competitive advantage. With quiet quitting still making headlines and burnout levels rising, leaders who can spark and sustain enthusiasm […]

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Break the Ice with Confidence: 7 Opening Lines for Difficult Conversations

We’ve all been there: facing a conversation which won’t be easy. Whether it’s addressing a performance issue with a direct report, providing feedback to a manager or tackling a misunderstanding with a colleague, starting the conversation can be tough. Your uncertainty about how the other person might respond can make you hesitate, or even avoid […]

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Want to make larger sales & manage key accounts?
Want To Make Larger Sales & Manage Key Accounts?

Your sales career is going reasonably well. You usually achieve your goals. You work hard. But now you want to move up a gear and make larger sales and manage some of your organisation’s key accounts. Where do you start? The crucial point is to realize that when you move into larger sales, you need […]

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How to give praise as a manager
The Right Kind of Praise

Praise motivates! Most managers know the importance of giving praise, however be careful. It’s all too easy to give the wrong kind of praise which can limit potential and actually be counterproductive. As a leader/manager focused on improving results, you need to build grit and resilience in your team. To help achieve this you need […]

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Sales & Leadership tips from Taylor Swift
Sales & Leadership Tips From Taylor Swift

Taylor Swift has extraordinary interpersonal skills. She is a superstar at ‘people buy people first’. Yes, she is an incredible songwriter and singer, but these skills alone are not usually enough to produce such spectacular, global success. It’s her ability to win people over that warrants further investigation. So, just how does she get people […]

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The First Rule of Business – Be Responsive

Top sportspeople when they are not playing at their best, know the key to get back on form is to revisit the basics. Golfers use a coach to check their swing, tennis players their shots. Mastery of the fundamentals is where excellence begins. The same applies to sales and leadership.

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