Skills blog

Develop an ‘I Will Show You’ Mindset: ‘Becoming’, by Michelle Obama

As part of the LDL Learning Review, we are encouraging all of our team members to get involved in discussing the latest ideas and insights in the worlds of sales, management, leadership, negotiation and presentation skills training. This month, LDL’s Office Manager Catherine Hibbert has nominated herself to make a contribution. A great believer in […]

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What If Your Sales Differentiators Are Elusive?

Selling against competition is all about selling the difference: what is so special about your product or service and what do these ‘differences’ mean to your customer? But this is relatively conventional wisdom. It poses the question – what do you do when your differentiators are elusive – when your product or service is pretty […]

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How to Develop a Learning Culture

A few years ago, Pat Wadors – who was senior vice president of global talent organisation at LinkedIn at the time – published an article for the Harvard Business Review, in which she argued that to stay relevant, companies and employees had to keep learning. “My hypothesis” she wrote, “is that for organizations to win […]

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5 Voice and Speech Tips – Learning from the Italians?

On this blog, Nick Evans, Senior Consultant at LDL, offers five presentation skills pointers inspired by a recent trip to Italy.  A recent event reminded me again of the power of verbal communication when selling or seeking to influence others.  Visiting my sister, who has run a company in Florence for a number of years, […]

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ROI For Sales Training

Most companies have a sales team. They make calls, organise meetings, speak with prospects, and aim to hit monthly targets. And most of the time, they do fine. Sufficient guidance can be provided internally, by line managers or more experienced team members.

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Take the Side of Your Customer: Consultative-Partner Selling and the Stakeholder Approach

We recently published a longer than usual, but hopefully interesting blog which asked the question: ‘what is a good organisation?’ A difficult question to answer conclusively, but on the blog we used the stakeholder model to suggest that while a good organisation will inevitably mean different things to different people, an organisation that aims to […]

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What is a ‘Good’ Organisation? Profitability, The Stakeholder Approach, and Employee Engagement

Is there such a thing as a ‘good’ organisation in today’s marketplace? And what does it mean to be one? It depends of course on the criteria we use to judge whether an organisation is ‘good’ or ‘bad’. Profitability is perhaps the most obvious criteria – an organisation is not going to last very long […]

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Measure What Matters – How to Set Goals Like They do in Silicon Valley

When Bill Gates gives a book review, you know that the book is probably worth a read. Well, the second wealthiest man alive recently posted a review of venture capitalist John Doerr’s new book on his Gates Notes blog. Titled Measure What Matters Doerr’s book is about an approach to setting goals and achieving operating […]

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What’s Your Communication Style? 4 Tips To Increase Effectiveness

When communicating with others, whether colleagues or clients, on the job, in meetings, or on the phone, we all tend to stick to our habits. But often those habits are unhelpful. Perhaps we rarely take the opportunity to speak up and give voice to our views and opinions – finding it difficult for example to […]

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