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Modern selling is about being IN business with the customer not DOING business with them. Selling has evolved from pitch and follow through to helping customers find the right solutions in a collaborative effort.
Whether you are looking for sales training for one or two people or a fully fledged sales academy LDL can help.
For more than three decades LDL has studied the methods, techniques and mindsets of top sales people around the world. We talk to hundreds of salespeople each year to stay ahead of trends.
The results are in our wide range of sales programmes.
Selling is changing because business is changing. People are more cautious and more risk averse. Products and services no longer confer market advantage, because almost anything can be copied. In addition, customers are more knowledgeable and have more choices than ever before.
So how do you differentiate your business? What should your sales development focus on?
Sales used to be about features and benefits, how to make presentations, sell value, handle objections and close. Salespeople then targeted potential customers and went for the sale. But this approach now works in fewer and fewer cases. It has become superseded by a new, more effective way of selling.
To appreciate how selling is evolving in the digital age it is useful to look at the 4 levels of sales team effectiveness – each level adds more value for the customer.
Note - it is HOW your sales team sell that adds the value, not any change to the product.
Whatever your starting point, LDL sales training with its focus on Consultative-Partner selling enables your sales team to move step-by-step towards Level 4.
Selling at Level 4 requires a new mindset – not 'what can we sell to them?, but 'how can we help them to succeed?'. This means getting closer to the issues – listen beyond your product. LDL sales courses highlight this approach and are available both open and tailored.
Your training initiative to last will also require reinforcement and coaching from your sales managers and our leadership programmes provide the necessary skills.
Skills training alone rarely gets to the core of what makes people change, to achieve success you must also address the 'will' factors - drive, confidence, energy and determination.
In business as in sport, the skill to win must be matched by the will to win. Athletes call it mental toughness training. If it's good enough for Olympic champions, how about your team?
LDL sales training with its emphasis on Skill+Will brings your team the latest sales skills plus how to build drive, confidence and a winner's mindset. It's a powerful combination. Call us for a free consultation +44(0)20 7381 6233.
For further information complete our enquiry form or call our team of learning advisors on +44 (0)20 7381 6233